2021 National Employee Survey Report | Page 8

The overall quality of the services provided by the City of Port St . Lucie
Quality of Governance
Employees want to be a part of a team that does high quality work that is well received by their community and well supported by the organization .
22 %
Fair
3 %
Poor
31 %
Excellent
44 %
Good
How would you rate the job the organization does at each of the following ? (% excellent or good )
The work being done at the City of Port St . Lucie overall
2016 2018 2020 2022 77 % 79 %
82 % 84 % Similar ( vs . benchmark *)
Please rate each of the following aspects of your WORK GROUP . (% very or somewhat likely )
The quality of work being done in my work group
2016 2018 2020 2022 86 %
90 % 90 % 88 % Similar
Please rate the following categories of Port St . Lucie government performance . (% excellent or good )
The overall direction that Port St . Lucie is taking
2016 2018 2020 2022 69 % 70 %
79 % 78 %
Higher
Generally acting in the best interest of the community
66 % 75 % 78 %
72 %
Higher
Overall confidence in Port St . Lucie government
58 %
68 %
70 %
66 %
Higher
The overall quality of the services provided by the City of Port St . Lucie
86 %
87 % 75 % 82 %
Similar
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