Printed : 08 / 12 / 2021
Program Code 311546
This one-year technical diploma emphasizes problem solving using microcomputer hardware and software facilities including command line environment and Windows operating systems , Microsoft Word , and Microsoft Excel . As a graduate , you may choose a career as an IT consultant , providing one-on-one problem solving to computer users , or work as a computer sales representative .
This program is offered at : Green Bay Marinette �
All credits from this technical diploma apply toward the following associate degree ( s ):
101543 , Computer Support Specialist - IT
Some credits from the following certi�cate ( s ) apply toward this technical diploma :
Computer Support , 901542
Curriculum : Students following the study plan below will complete the IT : Technology Support Technician Technical Diploma in the number of semesters shown .
First Semester
10-890-101 College 101 10-107-107 Intro to IT 10-154-160 IT : Support : Software-Intro 10-154-150 IT : Support : Hardware-Intro 10-150-177 IT : Network : Network Essentials 10-804-133 Math & Logic 10-801-136 English Composition 1 Semester Total
Second Semester
10-154-153 IT : Support : Oper Sys & Data Com 10-801-196 Oral / Interpersonal Comm 10-154-190 IT : Support : Help Desk / User Sup 10-801-197 Technical Reporting 10-152-185 Website Coding 10-105-101 Career Planning Semester Total
1 1 3 3 2 3 3 16
3 3 2 3 3 1 15
Total Credits 31
Apply at www . nwtc . edu / apply Submit high school , GED , or HSED transcripts and college transcripts ( if applicable ) to transcripts @ nwtc . edu
Tip ! Our admission advisors will assist you through every step . Have questions ? Connect with NWTC Admissions at start @ nwtc . edu or 920- 498-5444 .
Curriculum Note : Students must earn a " C " or better in English Composition 1 to enroll in Technical Reporting .
The credit for 10-890-101 , College 101 is an Institutional Requirement for graduation . Consequently , it is not part of the program requirements , but must be passed with a C .
Develop attractive and effective slide shows using PowerPoint presentation software . Develop professional letters and reports using Word document processing software . Develop professional and user-friendly spreadsheets using Excel spreadsheet software . Develop computer programs to perform common business functions using the Visual BASIC programming language . Perform common help desk and end-user support functions using current technologies and protocols . Install , con�gure , and maintain computer hardware and peripherals . Perform basic computer system functions and operations using the command line and shell scripts . Con�gure and administer common microcomputer operating systems . Automate Windows operations using common operating system scripting languages .
10-890-101 COLLEGE 101 ... Students will utilize digital tools and resources to assess , explore , practice , apply , and evaluate both employability and learning skills . By establishing NWTC cultural values as hallmarks of success in academic , career , and personal settings the course encourages re�ective , personalized development of a growth mindset and emphasizes the importance of making wise choices . To maximize the return on investment , students should take this course in their �rst semester as it identi�es key expectations ( hidden rules ) of higher learning and professional employment . Course Typically Offered : Summer / Fall / Spring
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