Printed : 08 / 12 / 2021
Program Code 615043
The student will learn the basic tools , technology and protocols involved in emergency dispatching . The certi�cate will involve both lecture and hands on exercises to familiarize the student with the skills necessary to succeed in this �eld . Professional dispatchers will be assisting the students in learning the competencies required to complete the course .
Curriculum : The student will learn the basic tools , technology and protocols involved in emergency dispatching . The certi�cate will involve both lecture and hands on exercises to familiarize the student with the skills necessary to succeed in this �eld . Professional dispatchers will be assisting the students in learning the competencies required to complete the course .
First Semester
10-504-162 Fund of Emergency Dispatch 10-504-168 CJ-Professional Communications Semester Total
3 3 6
Total Credits
6
This program is offered at : Green Bay
All credits from this certi�cate apply toward the following associate degree ( s ):
Criminal Justice - Professional Studies , 105045
Apply at www . nwtc . edu / apply Enroll in classes
10-504-162 FUNDAMENTALS OF EMERGENCY DISPATCH ... This course provides the opportunity for the learner to develop the knowledge skills process and understanding every successful public safety telecommunicator needs to meet the demands of this critical profession . Course Typically Offered : Summer / Fall / Spring
10-504-168 CRIMINAL JUSTICE-PROFESSIONAL COMMUNICATIONS ... Learners will internalize and apply the foundations of human interaction including universal truths ; development of voluntary compliance , cooperation , and collaboration ; owning their own weaknesses ; and , knowing when to act . Students will apply professional communication skills , including arbitration , mediation , and ethical intervention in a simulated criminal justice setting . Course Typically Offered : Fall / Spring
169