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In fiscal year 2020 , many patients were treated at Baylor Scott & White Heart and Vascular Hospital – Fort Worth for cardiovascular disease through a broad array of treatment options .
“ This past fiscal year will be memorable for several reasons . The ability to treat complex cardiovascular patients grew , and a combined record number of TAVRs , mitral valve repairs , coronary interventions , electrophysiology procedures , and cardiac surgeries were performed on the Fort Worth campus .
We celebrated an incredible milestone as Baylor Scott & White – Fort Worth announced the affiliation with Texas Christian University and University of North Texas Health Sciences Center ( TCU and UNTHSC ) School of Medicine to offer Accreditation Council for Graduate Medical Education ( ACGME ) -accredited physician resident training positions . We received institutional accreditation from the ACGME , and the first sponsored program in Internal Medicine received initial accreditation . This first class of residents will start in July 2021 . We are excited to contribute to educating and training the next generation of physicians in our community .
The year also brought several additional clinical trials and research to our cardiovascular program . And , of course , the year tested our resilience and adaptability as the COVID-19 pandemic swept into Tarrant County and our entire service area . Through the collective , diligent efforts of all involved in caring for patients on the Fort Worth campus , we are navigating the ever-changing demand to provide safe and quality cardiovascular care for all patients . Baylor Scott & White Health launched COVID-19 Safe Care and we are proud to say that we remained available to care for all cardiovascular patients throughout the remainder of fiscal year 2020 .
We look forward to our growth and ability to serve patients through our uncompromising commitment to excellence in care , research and now education .”
– Mohan Sathyamoorthy , MD , FACC Chief , Cardiovascular Division and Medical Director of Cardiology – Baylor Scott & White Heart and Vascular Hospital – Fort Worth
PATIENT SATISFACTION
Baylor Scott & White Heart and Vascular Hospital - Fort Worth collaborates with Press Ganey ® Associates , Inc . to measure patient satisfaction across the patient experience continuum . The goal is to support patient satisfaction that reflects service excellence as the results have a direct correlation to quality and safety outcomes .
In addition , during fiscal year 2020 , a COVID-19 Safe Care plan was implemented with the goal of keeping all those who enter the walls of the hospital safe as we navigate through the pandemic .
Patient satisfaction scores and comments are regularly reviewed by board of managers , hospital leadership , hospital care teams and medical staff in order to focus improvement efforts . Positive comments are shared with the team to recognize success and service excellence .
The following scores represent the outcomes of the ambulatory surgery patient experience for Baylor Scott & White Heart and Vascular Hospital - Fort Worth .
Ambulatory surgery patient experience ( FY20 ) Patients who gave a rating of 9 or 10 on a scale of 0 to 10
BSWHVH – Fort Worth 88.9 % All hospitals in PG database
Response of hospital staff
All hospitals in PG database
72.1 % Percentile ranking : 96th
BSWHVH – Fort Worth 91.5 %
Likelihood to recommend
All hospitals in PG database
65.9 % Percentile ranking : 99th
BSWHVH – Fort Worth 88.7 % 71.4 %
Percentile ranking : 95th
Baylor Scott & White Heart and Vascular Hospital – Fort Worth Patient Satisfaction