2020 Plan Updates
This Benefit Guide includes the plan designs and rates for the 2020 plan year in Appendix B . The following plan updates are provided as a Summary of Material Modifications for 2020 . The City will incorporate these plan updates effective January 1 , 2020 .
Medical and Pharmacy Plans
No change in rates for the 2020 plan year . UnitedHealthcare continues to be the third-party administrator for our medical plans and Navitus will continue as our Pharmacy Benefit Manager in 2020 . Navitus will continue to monitor covered medications and update the formulary for covered prescriptions based on evidence-based outcomes and as new prescriptions become available in the marketplace .
UnitedHealthcare - Transitioning Nurse Line to Virtual Visits
NurseLine utilization has been low and 85 % of callers are instructed to see a doctor . As the Healthcare landscape has evolved , UHC began providing healthcare tools that make it more convenient for members to access and optimize their care delivery . Effective January 1 , 2020 , the option to utilize virtual visits will replace NurseLine .
UnitedHealthcare Virtual Visits
Covered members have access to utilize virtual visits through the following providers : Doctor on Demand , Amwell and Teladoc . See and talk to a doctor from your mobile device or computer without having to leave the house ( or office ). For more information on Virtual Visits , see page 9 .
Delta Dental , Superior Vision , Allstate & Prudential
No change in rates for the 2020 plan year . NOTE : Prudential employee and spouse optional life insurance rates are based on age bands . Age is calculated as of January 1 , rates are automatically adjusted for paycheck deductions annually based on the coverage level and age . Refer to Appendix B for rate and age band charts .
Refer to the HR Portal for additional plan information and details , under Documents and Forms : Category : Medical , Category : Pharmacy , Category : Dental , Category : Vision
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