2019 US Spa Industry Study 2019 US Spa Industry Study | Page 29

Section 3: Introduction In 2018, spas received an estimated 190 million client visits, an average 8,550 per spa establishment. This section describes the facilities and services that spas offered to their clients. This section presents the Industry Study findings for the following topics: • The core types of services offered by spas and average prices per service • The treatments that spas provide, with further detail on massage services and complementary/alternative or mind, body and spirit programs • Whether CBD (cannabidiol) offerings in place in 2018 • The retail element in spa facilities – range of product types and average value of purchases per guest • Revenue from sales of gift cards • Offerings in place in 2018 • Online booking features in place in 2018 Average number of spa client visits per spa All 8,550 Day 8,480 Resort/Hotel 12,450 Other 6,210 0 Introduction 2,000 Industry Size: Performing Strongly 4,000 6,000 Spa Services and Facilities 8,000 10,000 Spa Industry Profile 12,000 14,000 Technical Appendix Page 28