2019 US Spa Industry Study 2019 US Spa Industry Study | Page 21

Recent Demand Trends Experienced increase in past six months (September 2017 to March 2018): Spa visits All Day Resort/Hotel Other Decreased 12% 13% 13% 5% No change 37% 42% 21% 17% Increased 51% 45% 66% 78% Decreased 3% 2% 10% 4% No change 26% 29% 13% 20% Increased 71% 69% 76% 76% Decreased 8% 7% 16% 4% No change 20% 23% 6% 12% Increased 72% 70% 78% 84% Decreased 10% 9% 26% 6% No change 65% 71% 43% 39% Increased 25% 20% 31% 55% Client spending per visit Revenue Staffing levels Introduction Industry Size: Performing Strongly Spa Services and Facilities Spa Industry Profile Technical Appendix Page 20