2019 US Spa Industry Study 2019 Compensation Supplement | Page 2

Introduction This report presents the findings from the employee compensation and benefits section of the 2019 U.S. Spa Industry Study. The study was commissioned by the International SPA Association (ISPA). Established in 1991, ISPA is recognized worldwide as the professional organization and voice of the spa industry, representing health and wellness facilities and providers in more than 70 countries. Members encompass the full spectrum of the spa experience, from resort/hotel, destination, mineral springs, medical, cruise ship, club and day spas, to service providers such as physicians, wellness instructors, nutritionists, massage therapists and product suppliers. ISPA advances the spa industry by providing educational and networking opportunities, promoting the value of the spa experience and speaking as the authoritative voice to foster professionalism and growth. The compensation and benefits report has been prepared as a supplement to the main Spa Industry Study. It presents information on the following topics: • Full-time positions within the spa industry • Compensation levels for employees occupying full-time spa director, manager, esthetician, massage therapist and nail technician positions within spas • Average annual compensation received by full-time spa employees • Compensation structures for service provider employees • Compensation structures in respect of paid time off, paid education/training or paid sick leave • Unstaffed positions for service providers 2