2019 Facilities Master Plan Guide Facilities_Master_Plan_October_2017 | Page 3

FROM OUR LEADERSHIP Dear Interlachen Member, Interlachen Country Club’s 108-year history has many chapters. Each chapter holds a special place in the hearts of our Member Families. The proposed Facilities Improvement Plan will lay the foundation for the next chapter and 100 more years of rich traditions and family memories. We firmly believe that every organization must evolve, but can only do so successfully if it aligns with its history, traditions, culture, and operating environment. The decision to recommend this plan for consideration by our Membership was unanimous by the Board of Governors and was the culmination of a three-year process to gather input from our Membership, study our operations, and learn from the marketplace. This booklet presents an overview of the master planning process, and a detailed description of the proposed improvements, financing strategy, and membership growth initiatives. We recognize our Club’s long-term success relies on more than improvements to our facilities. However, we believe these improvements combined with other operational initiatives will allow us to achieve Interlachen 2019’s goals: 1. Improve the Member Experience and membership value 2. Maintain financial stability with favorable operating results; full membership and more competitive dues structure 3. Attract and retain quality team members Each of us that has had the honor of serving our Club in a leadership role feels a tremendous sense of stewardship and responsibility for the Interlachen of tomorrow, just as those before us did. Thank you for your participation in the process, which led us to the recommended plan. Your involvement has been a key to our success and we are grateful for your engagement. T H E 2017 I N T ERLACH EN BOARD OF GOVERNORS Unanimously Supports the Facilities Improvement Plan LOU DILORENZO, PRESIDENT D E N N I S WA H R , V I C E P R E S I D E N T G. MIKE MIKAN, TREASURER P E G H I C K S , S E C R E TA R Y JACK HARP ER CARI ERICKSON BARRY MORGAN JAKE ROMANOW JEAN SABRE If you have any questions as you consider the proposed improvements, please do not hesitate to contact us. All the best, Lou DiLorenzo Joel Livingood President General Manager/COO INTERLACHEN COUNTRY CLUB FACILITIES IMPROVEMENT PLAN | INTRODUCTION | 3