2019 Champions Edition 2019 Champions Edition | Page 45

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For one thing, we're in a much more
litigious society. Plus, there are
CCTV cameras everywhere. If some-
thing is amiss, it's going to be re-
corded and reported.
2019 CHAMPIONS EDITION - 39
cess is a good thing because it also
is a major factor in high client reten-
tion.
The right strategy is to be as proac-
tive as possible, and keeping chan-
nels of client communication wide
Odds are high that when you get no-
open.
tified of a problem, the client is si-
multaneously notified. Moving from In the end, focusing on these six fun-
a “let’s hide the problems” to an damental areas will help ensure
open client communications pro- that security companies’ profitabili-
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