2019 Champions Edition 2019 Champions Edition | Page 40

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Additionally, that potential attrition
means incurring an added $3,000-
$4,000 in recruiting costs to re-
place that employee (more on turn-
over later). At the same time, you
often will need to pay overtime to
ensure client sites are covered due
to turnover.
2019 CHAMPIONS EDITION - 39
recording hours digitally and auto-
mating payroll processes will reduce
these billing errors. In addition, some-
thing as simple as an app can be
used by officers to verify their pay.
Unbilled overtime
Unbilled overtime typically doesn’t
It’s a major profitability killer, but result from human error, but it hap-
avoidable.
pens.
Taking advantage of technology, For example, the human error could
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