2019 BBB serving the Heart of Texas Annual Report Annual Report 2019 Board-WEB | Page 6

BBB IN THE COMMUNITY Your BBB continues to strengthen community trust through education, outreach and scam prevention by regularly working with the local media and public. Through weekly television segments, press releases, speaking engagements and community events, your BBB continues to promote BBB Accredited Businesses Various educational efforts help the local community, including leading programs such as Ethics in Action, Speakers Bureau and BBB Military Line. In addition, the BBB Cares program encourages BBB employees to give back through local volunteer events and activities. BBB staff volunteering at Open My World Therapeutic Riding Center | Austin Regional Director Heather Massey at KOSA-TV Studios | Midland Regional Director Amy Rasor interviewed at iHeart Radio Studios | Fort Worth Regional Director Kelly Trevino leading an Ethics in Action class | Corpus Christi BBB staff volunteering at a Special Olympics event for local athletes | Austin Regional Director Lauren Galley with Ethics in Action students | Bryan BBB staff collecting donations for Back-to-School | Fort Worth Award presentation for BBB Laws of Life Essay Contest | San Antonio Volunteers direct traffic for Shred Day | Killeen Facebook Live event for National Small Business Week | Midland 6 BBB staff building a home with Habitat for Humanity | Fort Worth Winners of the 2018 BBB and Austin Film Festival Student Video Contest, | Austin