2019 BBB serving the Heart of Texas Annual Report Annual Report 2019 Board-WEB | Page 10

BRAND REACH In 2018, your BBB focused its efforts on encouraging communities to use trustworthy businesses through targeted ad campaigns and unique partnerships. BBB increased participation in its educational programs designed for children by partnering with several local organizations. Additionally, BBB made updates and improvements to bbb.org including redesigned Business Profiles and debuting Near Me search pages. Since the redesigned website launched in late 2017, it continues to drive traffic, enhance SEO and improve the user experience. 2018 REVENUES, EXPENDITURES AND NET ASSETS* REVENUES Membership dues Project revenue Building fund donations Interest Other Net assets released from restriction Total revenues Unrestricted Temporarily Restricted $10,011,039 $599,554 - $44,473 $178,489 $72,766 $10,906,321 - - $72,766 - - $(72,766) $0 - - - - - - - $10,011,039 $599,554 $72,766 $44,473 $178,489 - $10,906,321 EXPENDITURES Business and consumer programs Management and general Total Expenditures $9,370,851 $1,041,206 $10,412,057 - - - - - - $9,370,851 $1,041,206 $10,412,057 $494,264 - - $494,264 $6,911,378 $7,405,642 - - $4,000 $4,000 $6,915,378 $7,409,642 CHANGE IN NET ASSETS NET ASSETS AT BEGINNING OF YEAR NET ASSETS AT END OF YEAR Permanently Restricted Total *2018 unaudited year-end financials 10