components. Recommends/ conducts component
replacement.
Shop Foreman: Works with the technician and customer to
get vehicles repaired correctly.
Parts Manager: Organizes and oversees the parts
department. Works with the technicians to get the correct
parts to repair the vehicles.
Warranty Claims Person: Calculates the amount of time spent
repairing a vehicle compared to what the manufacturer will
allow.
Owner/Operator: Owns and operates his/her own repair
facility, may have employees working for them.
• All NWTC Automotive programs are ASE Certi ed to NATEF
(National Automotive Technicians Education Foundation)
Standards.
• All instructional staff in the NWTC Automotive Programs are,
at a minimum, Master, ASE Certi ed Technicians.
• NATEF (National Automotive Technicians Education
Foundation)
• Automotive Technology graduates will demonstrate
technical aptitude and pro ciency by diagnosis and repair of
the following ASE service areas:
• A1 Engine Repair
• A2 Automatic Transmission/Transaxle
• A3 Manual Drive Train & Axle
• A4 Suspension & Steering
• A5 Brakes
• A6 Electric/Electronic Systems
• A7 Heating & A/C
• A8 Engine Performance
• In addition, graduates will also be able to:
• Communicate positively and effectively with the customer
• Create and complete customer repair orders accurately
• Organize a daily work schedule for him/herself and for team
members
• Tabulate a daily time sheet of technicians repair work
• Completed application.
• High school transcript or equivalent . ( For a list of
equivalents, go to www.nwtc.edu/gettingstarted.)
• To be admitted to this program, learners must achieve a
prior cumulative high school or college grade point average
of 2.6 or higher OR a satisfactory academic skills assessment
score. College grade point average must be based on 15
credits or more. To learn more about starting this program,
please contact an academic advisor at (920) 498-5444 or
(888) 385-6982.
73