For nancial aid information, contact an advisor.
The student will learn the basic tools, technology and
protocols involved in emergency dispatching. The certi cate
will involve both lecture and hands on exercises to familiarize
the student with the skills necessary to succeed in this eld.
Professional dispatchers will be assisting the students in
learning the competencies required to complete the course.
Upon completion, the student is eligible to take the national
emergency dispatching exam and be certi ed by the
National Academies of Emergency Dispatch.
Curriculum
The student will learn the basic tools, technology and
protocols involved in emergency dispatching. The
certi cate will involve both lecture and hands on
exercises to familiarize the student with the skills
necessary to succeed in this eld. Professional
dispatchers will be assisting the students in learning
the competencies required to complete the course.
Upon completion, the student is eligible to take the
national emergency dispatching exam and be certi ed
by the National Academies of Emergency Dispatch.
FIRST SEMESTER
10-504-162 Fund of Emergency Dispatch 3
10-504-168 CJ-Professional Communications 3
SEMESTER TOTAL 6
TOTAL CREDITS 6
10-504-162 FUNDAMENTALS OF EMERGENCY DISPATCH ...fundamentals of dispatching for public safety
agencies.
10-504-168 CRIMINAL JUSTICE-PROFESSIONAL COMMUNICATIONS...process of criminal justice
interviewing using basic skills model; use of nonverbal and verbal communication; security admissible
confessions that preserve individual's constitutional rights; ethics in criminal justice interviewing
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