2019-2020 Program Guide 2019-2020 | Page 21

Offered at all campuses and regional centers This program is fully eligible for nancial aid. Administrative Professional students learn to be ef cient and effective of ce employees through application of business procedures--proofreading, telephone usage, records management, meeting and travel arrangements, communication, and project management. Students learn integrated, advanced software skills including word processing, spreadsheets, presentations, personal information management, and databases. A graduate of the program will have the potential for employment in the following areas: Administrative Professional/Coordinator: schedules appointments, communicates effectively in person, on the phone, and in writing, prepares agendas, takes minutes, coordinates events, organizes travel plans, maintains con dentiality, uses software for word processing, spreadsheets, presentations, personal information management, desktop publishing, and databases. Event Coordinator: plans and organizes special events including product launches, incentive programs, banquets, meetings, conferences and conventions; pays attention to detail and has good communication skills. Front Desk Coordinator: manages the company’s lobby area; greets and directs all visitors, including vendors, clients, job candidates and customers; ensures completion of paperwork, sign-in and security procedures; handles special administrative projects as well as over ow work from department and executive assistants; depending on the size of the rm, also may answer incoming calls. Of ce/Facilities Manager: coordinates various of ce support services, including purchasing and facilities management. Requires strong communication skills and some accounting knowledge. May include supervision of of ce administrative staff. Project Coordinator: works with internal and external parties to organize the various components needed to initiate, run and conclude projects. Duties include coordinating schedules and activities, placing orders for supplies and services, and tracking progress and results. Requires excellent communication skills and extensive knowledge of database and project management software. Often reports to product development, project management or marketing executives. Virtual Assistant: works virtually to provide of ce support services such as making customer contacts, writing reports, 11