Offered at the Green Bay and Marinette campuses. For
information in Green Bay: (920) 498-5444. For information in
Marinette: (715) 735-9361. Toll-free: (888) 385-6982.
This program is fully eligible for nancial aid.
This one-year technical diploma emphasizes problem solving
using microcomputer hardware and software facilities
including command line environment and Windows
operating systems, Microsoft Word, and Microsoft Excel. As a
graduate, you may choose a career as an IT consultant,
providing one-on-one problem solving to computer users, or
work as a computer sales representative.
A graduate of this program will have the potential for
employment in the following areas:
IT Consultant: provides one-on-one problem solving for users.
Computer Sales Representative: makes customer calls,
establishes customer contacts, identi es customer needs,
and prepares proposals.
With additional education students may obtain Computer
Support Certi cations such as, A+, Security +, Project+, CI3,
HDI Desktop Support Specialist, HDI Support Center Analyst,
Microsoft Certi ed Professional.
• Develop attractive and effective slide shows using
PowerPoint presentation software.
• Develop professional letters and reports using Word
document processing software.
• Develop professional and user-friendly spreadsheets using
Excel spreadsheet software.
• Develop computer programs to perform common business
functions using the Visual BASIC programming language.
• Perform common help desk and end-user support functions
using current technologies and protocols.
• Install, con gure, and maintain computer hardware and
peripherals.
• Perform basic computer system functions and operations
using the command line and shell scripts.
• Con gure and administer common microcomputer
operating systems.
• Automate Windows operations using common operating
system scripting languages.
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