10-801-196 ORAL/INTERPERSONAL COMMUNICATION ...the communication process, perception and
self-concept, language, listening, nonverbal communication, interpersonal relationships,
communication in groups and public communication; prepare and deliver an oral presentation.
(Prerequisite: Accuplacer Rdg score greater/equal to 55 AND Sentence Skills score greater/equal to 60;
OR ACT Rdg score greater/equal to 16 AND English score greater/equal to 16; OR preparatory course-
contact an academic advisor at 920-498-5444)
10-154-190 IT:SUPPORT:HELP DESK/END USER SUPPORT ...describe the role of the help desk in
technology support, use terminology, processes, and tools, and demonstrate the use of business,
technical, communication, and self-management skills required for help desk support professionals.
10-102-158 BUSINESS PRINCIPLES ...economics and business; global business; ethics and social
responsibility; types of business ownership; entrepreneurship; role of management: operations
management; human resources; marketing; managing nancial resources and legal issues impacting
business.
10-801-197 TECHNICAL REPORTING ...principles of report writing and correspondence, proposals,
feasibility reports, progress reports, investigation reports, evaluation reports, meeting reports, memos,
and correspondence. (Prerequisite: 10-801-136, English Composition I OR 10-801-195, Written
Communication with “C” or better)
10-152-185 WEBSITE CODING ...create code for generating the structure, function, and design of static
websites using standards-based HTML5 and CSS3; validate code; test multi-browser and multi-device
functionality.
10-105-101 CAREER PLANNING ...experiential learning introduction. Learn how personal branding allows
candidates to differentiate themselves from the competition through appearance, personality, and
marketing competency. Career portfolio introduced. (Corequisite: 10-890-101, College 101)
10-150-163 IT:NETWORK:CISCO 1 ...cable characteristics and termination, structured cabling systems, OSI
reference model, IP addressing and subnetting, network architectures and basic protocols, Ethernet
switches, basic router operation and con guration.
10-150-165 IT:NETWORK:MICROSOFT SERVER 1 ...Acquire necessary skills for supporting and con guring
Windows Server including installation and con guration of an Active Directory Domain. Account
administration, group policy management and core server roles and features are identi ed while
preparing for MCSA Exam 70-410. (Prerequisite: 10-150-175, IT:Network:Network Essentials)
10-152-163 IT:PROGRAM:VISUAL BASIC ...introduction to programming using the Visual Basic.NET
programming language. Program de nition and design, form design, and the coding, testing, and
debugging of programs are covered. (Prerequisites: 10-150-175, IT:Network:Network Essentials; 10-154-
160, IT:Support:Software-Intro; 10-804-133, Math & Logic)
10-107-194 IT:DOCUMENTATION ...plan documentation content and delivery methods; develop online,
context-sensitive written documentation, become familiar with ISO 9000 standards, package PDF les,
and create compiled help modules. Pro ciency using Word required. (Prerequisite: 10-801-136, English
Composition 1 or equivalent)
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