Offered at the Green Bay and Marinette campuses. For
information in Green Bay: (920) 498-5444. For information in
Marinette: (715) 735-9361. Toll-free: (888) 385-6982.
This program is fully eligible for nancial aid.
The demand for computer support specialists is growing as
the number of computers and their level of complexity rise,
according to the U.S. Department of Labor. As a Computer
Support Specialist- IT program graduate, you're prepared for
a variety of careers including IT consultant, help desk/support
specialist, PC programmer, computer sales representative, IT
trainer, network assistant, desktop application developer, and
PC repair technician.
A graduate of the program will have the potential for
employment in the following areas:
IT Consultant: provides one-on-one problem solving for users.
Help Desk/Support Specialist: develops customized user
menus, installs software packages, administers networks, and
is a support technician for software packages.
PC Programmer: performs detailed program design, coding,
testing, debugging, documentation, and implementation of
online or interactive systems.
Computer Sales Representative: makes customer calls,
establishes customer contacts, identi es customer needs,
and prepares proposals.
IT Trainer: trains employees on software packages which
enable the user to solve problems on an individual basis.
Network Assistant: helps to con gure networks, installs
hardware and software, and trains users.
Desktop Application Developer: provides for the
development, testing, implementation, documentation, and
support of customized desktop applications.
PC Repair Technician: maintains and repairs hardware
components of desktop computers, network servers and
devices, and peripheral equipment including printers and
scanners.
Programs in the College of Business at Northeast Wisconsin
Technical College are accredited by the Accreditation Council
for Business Schools and Programs. ACBSP's accreditation
process follows the Baldrige model. The accreditation focuses
on recognizing teaching excellence, determining student
learning outcomes, and a continuous improvement model.
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