SAWLINES – AUTOLOG
LUMBER PROCESSING
softwood and hardwood , as well as customized control systems . From the moment the team makes contact with a customer to the final stages of installation , it follows a rigorous process to ensure the highest level of quality across its products and services .
“ Our processes exemplify Autolog ’ s commitment to continuously improving ourselves and our products ,” Magnan said .
All this would not be possible without our growing multidisciplinary team of professionals , which represents a knowledge
The Autolog ProGrader has been an industry standard for those looking to optimise their sawlines
and intelligence company that takes great pride in its people . The working environment is described as “ fun and challenging ” and has attracted a wide spectrum of specialists , from our field-hardened forest engineers and process experts , to PhD candidates and project managers .
Technology “ We live and breathe technology , this is what we do since we do not sell machinery / mechanical components ,” Magnan said .
He said technology was also the company ’ s core differentiator .
“ We are extremely flexible and capable of adapting our solutions to a variety of suppliers and layouts . We deal in the expertise of optimization , artificial vision , artificial intelligence and optical & wave physics .”
This is an example of how Autolog applies its state-of-the-art technology to design a product with the customer in mind :
• In the Hardwood sector , every board is unique ; loss of data is to be avoided at all costs . An Autolog client expressed a particular interest regarding critical data redundancy and storage over long periods of time . Autolog created a solution that precisely answered the concern about data reliability and redundancy using available industrial-grade technology , including RAID technology . Autolog is now in a position to
offer a reliable , tailored solution to address this business concern for all the players in the industry .
Customer experience This focus on quality and technology means the client ’ s needs come first , from the initial contact through to the after-sale service and support . Each project is tackled with a desire to understand the customer ’ s needs first and foremost . That is the only way the team can deliver the right solution . All quality and technology elements are focused on providing the customer with the most value for their Autolog investment . The strategy is to optimize total cost of ownership and return on investment . The company establishes and develops long-lasting partnerships with customers , through customized products , services and training .
“ Our partnership approach and active listening allows us to adapt our standard and tested solutions to the specific requirements of our clients ,” Magnan said .
Since 2013 , all Autolog ’ s surveyed customers have provided very positive feedback , whether on a service visit , a modification to an existing system or an investment in a major project .
Magnan said it was the company ’ s decision to make its components and therefore control the quality of the product and the specificity of its solution that provided the key differentiator to its competitors .
“ Most companies are confronted with the ‘ make ’ or ‘ buy ’ choice ,” he said . “ Due to our high standards , Autolog chooses to make all of its specialized software and some of its hardware , for accountability and control reasons . We can customize a new idea very quickly and better support our solutions as we do not rely on any third-party timeline .
“ We are a technology company . What we make is what differentiates us . We customize standard solutions according to our customers ’ specific needs .”
The modular frame is , like most Autolog products , made inhouse at the Autolog site in Quebec
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International Forest Industries | DECEMBER 2017 / JANUARY 2018 23