2017 Learning Summit Handouts A5 Handouts | Page 24

High Overall Satisfaction
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Customer Results

High Overall Satisfaction

Transplant Center Satisfaction Eye

Good
Satisfaction
5.0 2.5 0.0 2013-Q4 2014 2015
Satisfaction LINC Best in Class ( Satisfaction ) % Top Box LINC Best in Class ( Engagement )
100 % 50 % 0 %
% Top Box