Background / Introductions
• Erica Downing , Pharm D , RPh
– System Director of Inpatient Pharmacy Operations – “ Almost ” native New Mexican – Operations touches everything !
– Primary oversight of People and Process to drive safe , timely and high quality pharmaceutical care
– Proud mom of two Presbyterian Hospital-born daughters , ages 13 and 11
• Linda Marquez , MBA , BSN , RN
– Process Improvement Engineer , Lean Six Sigma Black Belt – Proud New Mexican native – Served in various nurse leader roles
– Passionately drives transformation using a Lean Model Cell approach to improve operational and organizational performance
– Work pleasure stems from coaching and mentoring leaders and staff in Lean tenets and tools
– Her greatest joy comes from her three successful adult children and two beautiful and amazing granddaughters
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