>> Current
Current situation
situation
>>
Repair times
times >> >>
Repair
to 7 7 Days
Days
3 3 to
Repair Location
Location >> >>
Repair Industrial
Industrial
Job Estimation
Estimation >> >>
Job Complex - - Audatex,
Audatex, Crash
Crash repairer/
repairer/
Complex
Insurer, or
or manual
manual /unprofessional
/unprofessional – – dealership
dealership
Insurer,
Customer
Customer offer
offer >> >> Complicated
Complicated and
and not
not customer
customer focused
focused
Branding
Branding >> >> B2B
B2B “trade”
“trade” repairers,
repairers, sub
sub contractors
contractors
Sales
Sales area
area >> >> Poor
Poor customer
customer interface,
interface, trade
trade environment,
environment,
sub
sub contractor
contractor to
to main
main dealer.
dealer. Old
Old fashioned.
fashioned.
Out
Out of
of date
date communication
communication strategy
strategy - - fax
fax
Spraying
Spraying equipment
equipment >> >>
Repair
Repair Process
Process >> >>
Transport
Transport to
to
repairer
repairer location
location >> >>
Traditional
Traditional spray
spray gun
gun + + 40%
40% overspray
overspray
Wide
Wide variety
variety of
of repairs
repairs all
all going
going through
through the
the same
same
process
process (spray
(spray booth).
booth). Low
Low workshop
workshop efficiency,
efficiency,
productivity
productivity and
and low
low profitability.
profitability.
+17%
+17% additional
additional cost
cost to
to repair
repair price
price
Rental
Rental car
car >> >> Fleet
Fleet downtime
downtime – – vehicles
vehicles taken
taken off-site
off-site
for
repair
+22%
increase
in
costs
for repair +22% increase in costs
Operations
Operations >> >> Complicated
Complicated
Investment
Investment to
to start
start >> >>
High
High
Move
Move location
location >> >> 3-12
3-12 months
months
Training
Training &
& recruitment
recruitment >> >> Car
Car painters
painters