2017 DEM Annual Report DEM_2017_Annual_Report | Page 14

DIVISIONAL
ACCOMPLISHMENTS
_______________________________
ADMINISTRATION
DEM Administation Finance Budget
DEM manages an annual budget of nearly
$90,000,000 with one-third consisting of grant
funds that San Francisco manages for the Bay
Area Region. DEM’s budget is funded primarily
from the General Fund as well as other sources.
Capital Projects Information Technology DEM’s finance team worked with the Controller’s
Office to replace the City’s accounting system,
FAMIS with a new Enterprise Resource Planning
(ERP) financial system. ERP is an integrated
system that provides improved functionality
for purchasing, supply chain management,
contracts management, inventory, fixed assets,
and more. DEM began short-term as well as long-term
capital projects ranging from renovating
spaces for the 9-1-1 Dispatch Operations to
increased hiring of dispatchers to planning for
a significant expansion of the DEM 1011 Turk
Street headquarters building. The DEM Administration and Support Division
also oversees the Department’s technology
programs and services. In 2017 the following
technology projects and upgrades were
executed:
with cardio, strength training machines, free
weights, and yoga classes offered three times
As the DEM division that manages the a week. DEM was also awarded a massage
Department’s administrative, accounting, chair via a wellness grant.
facility, technology, and human resources
needs, the DEM Administration and Support •Dispatcher Hiring: DEM conducted two
Division focuses on ensuring DEM is equipped dispatcher exam processes and hired three
with the resources needed to meet its mission. Academy classes of 15 trainees each.
Human Resources
GENERAL FUND
GRANTS
_________ _______________
_________ ___
28.89%
•Completed the 9-1-1 telephone system
replacement project.
68.88%
DEM
BUDGET SOURCES
_________ ______________________
FY 2017-2018
•Health and Wellness Program: DEM continues
to promote City Wellness Initiatives including
making health and wellness resources
available onsite including a flu shot clinic
every fall, a treadmill, stationary bicycle on the
dispatch floor, a 24/7 fitness room equipped
•Upgraded the critical system that records the
9-1-1 telephone calls and radio traffic.
•Assisted with the design/implementation of
the DEC Operations Floor, Dispatch Expansion,
and Reconfiguration project (including the
movement of all of the technology systems
that support 9-1-1 call taking and dispatch
operations).
•Improved the ambulance dispatch/posting
systems to support closest unit routing
(MARVLIS Upgrade).
•Progressed the expansion and reconfiguration
of the Data Center and Telecom Room to
support the City mainframe and critical
servers.
WORKORDERS
_________ ______
1.67%
CAPITAL PLANNING
_________ ____________
.57%
Employee Spotlight: Patty Wong
I’m a human resources professional for the
Department of Emergency Management and I
make sure our talented staff’s HR needs are met.