2017
2017
COURSE
COURSE
PROSPECTUS
PROSPECTUS
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Effective communication skills, whether verbal or written, are important in many ways.
They enhance people’s impression of us, enable us to convey our thoughts and ideas
clearly and persuasively, as well as help us to manage conflicts in a constructive way.
BUSINESS COMMUNICATIONS
Esther Oon-Byberg
Group Director
Corporate Communications
With over 9,000 professionals working in 300 offices in over 50 countries, GAC truly is a global organisation.
Good communication in business is essential for achieving greater performance. Our Business Communication
courses are specifically designed to ensure GAC people have relevant skills in their verbal and written
communication to be confident in their daily interactions with their colleagues and clients. Because communication
is two-sided, we need to think not just about what we say and write, but about how the intended audience
will receive our message.
Global English Programme (GEP)
NEW
The ability to communicate competently in the global business language of English is essential for GAC to work
in a unified way across its many business sectors. The Global English Programme (GEP) aims to improve the
ability for individuals from a non-English speaking background to communicate across borders and across
cross-cultural teams, using English in a business context. The focus is on practical business English and
introducing learners, from beginners to advanced, to common business language that they will use in their
daily business interactions.
MODALITY: Self-paced
CSF5: 50 hours
l DURATION: 52–week eLearning l TARGET: Relevant GAC Personnel
Effective Business Writing (EBW)
In today’s business, we exchange hundreds of emails every day, and these represent the face of GAC.
The Effective Business Writing (EBW) course is developed for professionals in today’s business world who wish
to improve their written communication skills. Participants are guided on the importance of structurally sound
writing, presentation, and writing with brevity and clarity. The course covers the essentials of how to be an
effective business writer with an emphasis on effective email communication.
MODALITY: Facilitated
CSF5: 20 hours
l DURATION: 6–week eLearning l TARGET: Relevant GAC Personnel
NOTE: Modalities and duration for each course are subject to change.
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