2017 CIIP Program Book 2017 CIIP Program Book | Page 20
Community Partner: Esperanza Center Health Services
Intern: Eillen Martinez
Site Supervisor: Bibi Hackshaw
What is Esperanza Center?
Our bilingual staff works with Hispanic and other immigrants to provide health care, social
services, referrals, employment counseling, English as a Second Language (ESL) classes, and
Immigration Legal Service (ILS).
"A paragraph will not do the value of this center or this CIIP experience any justice. Neither will the entirety of this
booklet. So for the sake of irony, I’ll keep it short with a list. What follows are pieces of my experience here at
Esperanza. Days spent at the front desk discussing matters of the utmost importance, such as the nuances between a
Colombian and Venezuelan arepa. And even more crucial, who makes them better (psh, Venezuelans of course).
Proposing an independent project to our staff and given the trust and the support to carry it out.
Hearing my co-workers call me by my middle name, Daniela---a liberty usually only reserved for family members.
Early Tuesday morning huddles with our 8 person team, planning how we can better serve our patients and better
operate in the clinic. Tending after the plants that our nurse practitioner has infested the clinic with.
The loyal 9AM line of people standing expectantly outside the center in the mornings, waiting for the doors they
know will open after so many others have been closed.
Interviewing a patient to write a story for a grant application.
Watching, amused, as staff members snicker and circulate the blog I wrote about each of them.
Us looking way too happy in this picture because it was a Friday and we were slightly delirious after a crammed day
voting in the unofficial referendum to support the opposition in Venezuela. A patient recognizing me there, a staff
member from another floor voting with me. Feeling proud to be Venezuelan and a recognized member of this
community in Baltimore. Walking the halls after a day’s end, reflecting on a full experience after 8 weeks gone, and
feeling home. Sometimes it can feel easy to deny or at least hush one’s background, especially as a minority. It may
seem pressing to blend in. This is one of the dangers that faces our immigrant community: feeling excluded as the
other, subjecting oneself to discrimination, accepting fear and anxiety, internalizing sentiments of inferiority.
Esperanza Center combats this by embracing the differences that make us who we are. Here, we cultivate an
environment where people can be proud of their storied heritage and can be cared after as the calloused and strong
people they are. One of the questions I got asked most here was where I was from--an automatic conversation
starter when you spot a person who looks and talks like you. It's a complicated question. I come from many places
because many places have shaped me. I am shaped by the people I love, the tasks that challenge me, and the places I
call home. As I finish this internship, I can say I’ve abundantly found all three, here at Esperanza Center." -Eillen
• Work at front desk: intaking
patients, preparing patient files,
discharging, referring people to
other resources, making flyers
TAP program: connecting eligible
patients to receive specialty care
at Johns Hopkins
• Assisting with grant applications
by interviewing and writing a
story on a patient
• Updating resources and uploading
them online
• Helping around the clinic
wherever needed
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