2017 CIIP Program Book 2017 CIIP Program Book | Page 16

Community Partner: Chase Brexton - LGBT Health Resource Center Intern: Corine Peifer Site Supervisor: Kate Bishop What is Chase Brexton? Our mission is to provide compassionate, quality health care that honors diversity, inspires wellness, and improves our communities. • • • • Operated Constant Contact, an online marketing tool used for various hosted events Produced phone call flow charts and used them to answer department phone calls and in-person questions Managed SAGECAP tracking documents along with compiling them to produce monthly reports Developed and instituted an efficient resource center layout and upkeep process "Looking back, this truly has been an incredible summer experience at the LGBT Health Resource Center at Chase Brexton. Through this placement and the CIIP program overall, I have grown both professionally and personally. Having the opportunity to have hands-on experience in health care administration, a field I look towards as a future career path, was an honor. All of my coworkers made it an enriching experience by pushing me outside my comfort zone with assorted projects, while exposing me to various angles as to what goes on every day in health care management. They created a supportive environment and welcomed my questions and thoughts. Because they were short on staff, I worked on projects, such as the SAGECAP monthly reports, that interns typically do not do. The LGBT Health Resource Center at Chase Brexton has assorted services, ranging from behavioral health counseling and support groups to community events and educational trainings, making every day a new adventure. Additionally, I commonly worked with patients, listening and connecting them to resources they could benefit from. Whether it be sitting down one-on-one in a talking room or having them call the office asking about our transcare policies, I always wanted to help. I empathized with each patient's story about the struggles they have faced with courage and strength. It pained me to listen to some parts, yet it was important for me to hea r them. Many times, I had to open my internal wonder behind these accounts, embrace my vulnerability, and reflect on my own personal thoughts. It is because of these people that I will always remember that there are people and narratives behind every number and metric correlated to health care. Thank you to everyone at CIIP and at the LGBT Health Resource Center at Chase Brexton for allowing this summer to positively exceed my expectations. Having the ability to learn more about my career path along with directly giving back to Baltimore has allowed me to become closer to the community, a bond I greatly cherish." -Corine 16