2017 At a Glance MKTG_160082027_2018-05_2017 Year At a Glance Book | Page 8

Reimagine 2020 Key Highlights FIVE-YEAR STRATEGIC PLAN Reimagine 2020 research & innovation growth & partnerships population health Transformational strategies 6 operational excellence quality & safety Foundational elements Our future is built on the strength of this foundation. It is essential to every outcome we desire and each improvement we pursue. • 30 practices, including 186 physicians and 115 advanced practice providers, joined our Pediatric Care Network, better aligning the care continuum. • Gained capital approval for new hospital in Colorado Springs and expansion for our North campus. Core strategies The time, resources and insights we invest in these areas make us a beacon to others. Our efforts here ensure we remain focused on our patients, families and referring providers, meeting them where they are with the best outcomes possible. • Achieved record level of funding to advance child health research. • Created new models of care to reach kids in their homes, communities and schools, giving families access to the care and support they need, wherever they are. This five-year strategic plan expands our sphere of influence and deepens our impact on patients, families, partners and communities. These areas will differentiate us. They will allow us to widen our sphere of influence, shape our communities and carry our mission into tomorrow by driving healthy topline growth. • Grew clinical programs with largest market share in the organization’s history. team members continuous improvement technology & analytics communication education philanthropic partnerships • Implemented online scheduling, MyChart improvements, self- check-in, secure texting and communication enhancements with primary care providers. • Incorporated human factors and high reliability approaches to harm reductions. • Launched new brand platform and campaign. 7