2017-2018 Lamar State College Port Arthur Catalog 40 | Page 52

Lamar State College Port Arthur 2017-2018 Catalog special materials or equipment must be purchased, students should allow sufficient time to order, receive and install the equipment. • Reporting ASSET results: students administered the test will have results reported within one to two working days. The writing sample will be graded off-site and will take approximately five days. Complaints, Grievances and Appeals: The goal is to provide equitable, timely, fair and accurate resolutions to problems and complaints. Initial complaints or problems should be brought to the attention of the relevant department for resolution. If an acceptable resolution is not reached within five working days, the student can then file a formal written complaint. If a student wishes to file a formal complaint, the process and procedures for filing a written complaint, grievance or appeal is available through The Texas State University System Rules and Regulations, the LSCPA Student Handbook, the Faculty Handbook, the college catalog and/or website. Student Relations Representative: Dr. Gary Stretcher, Vice President for Academic Affairs, Lamar State College Port Arthur, P.O. Box 310, Port Arthur, Texas 77641-0310. Phone (409) 984-6209 and fax (409) 984-6000. Email: Gary.Stretcher@lamarpa.edu . Additional contacts for student relations include the President, the Vice President for Finance and the Dean for Student Services. Student Rights and Responsibilities a. Academic issues. The student should first discuss the issue with the instructor, then the department chair, and the Vice President for Academic Affairs. b. Non-academic issues. The student should first discuss the issue with the campus individual they have an issue, then their immediate supervisor, and finally the Dean for Student Services. Student Conduct To meet its educational objectives, an institution of higher learning must expect rational, mature behavior from its constituency. To accept anything less invites the destruction of not only academic freedom, but also the system of higher education. Student discipline at Lamar State College Port Arthur is based on an educational philosophy of helping students grow and mature into responsible citizens. When a student behaves in a manner that requires disciplinary action, a careful investigation of all facts is made and the student is afforded every opportunity to assist in arriving at a just and equitable decision. Counseling, conferences with parents and/or instructors, conferences with peer groups and other techniques as may seem appropriate, may be employed in making discipline an educational experience. Grievance Procedure Students should first attempt to resolve grievances locally and informally through discussion with campus officials. Students should first discuss grievances with the campus individuals with whom they have an unresolved issue. If the issue remains unresolved, the student should discuss the unresolved issue with the immediate supervisor. For academic issues, the student should discuss the issue with the instructor, department chair, Dean of Technical Programs (if applicable) and the Vice President for Academic Affairs. Each official, upon receipt of an issue or concern, shall investigate the circumstances (to include interviews with the individuals involved where necessary) and shall attempt to resolve the problem. If unable to do so, the official will refer the matter to the next higher level of responsibility. If the issue or concern is not settled at the departmental level within 10 working days, then the issue shall be referred in writing to a vice president. If the unresolved issue is academic in nature, the referral will be forwarded to the Vice President for Academic Affairs. If the unresolved issue is non- academic in nature, the referral will be forwarded to the Dean for Student Services. The Vice President for Academic Affairs will review the unresolved academic issues. The Dean of Student Services will review unresolved non- academic issues. If the issue remains unresolved, the Vice President or Dean may recommend to the President the appointment of a Special Board to conduct a formal administrative hearing as the basis for final action by the President. The basis on which a grade was awarded may not be challenged under this grievance procedure. The accuracy of recording the grade may, however, be challenged. Page 51 of 135