About the Contributors
Earl Johnson , Jr ., CRM is a Records Management Lead for Willis Towers Watson , a global financial services firm . As a seasoned records and information management ( RIM ) professional , he has designed , developed and implemented user-friendly RIM programs and services for domestic and international organizations in a variety of industries , including federal and state government agencies .
Earl is a former RIM Adjunct Instructor , and has presented thoughtprovoking sessions at ARMA International and ARMA Canada conferences , and local ARMA chapter conferences , meetings and workshops . He can be reached at earljohnsonjr @ outlook . com for questions and comments , the slide deck for his ARMA Conference presentation and / or the survey results .
Lauren Barnes , CRM is the Director of Information Governance at a global company headquartered in New York City . Previously she was a Vice President for Records & Information Management at Credit Suisse . She also worked at Lehman Brothers with the primary responsibility for the management of the firm ’ s electronic records .
She holds a BFA from New York University and a MLIS with a Certificate in Archival Management from the Palmer School for Library and Information Science at Long Island University with honors .
19