Fee-For-Service : Rising to Change
In 2012 the State of New Jersey began shifting Division of Developmental Disabilities funding from a contract-based system to a fee-for-service model . For individuals with intellectual and developmental disabilities , these changes mean additional flexibility and choice . For agencies , the transition requires a fundamental change in administrative processes and how services are provided . The Arc of Essex County embraced this change and quickly evolved to meet the new requirements .
Committed to minimizing the impact on individuals and their families , The Arc of Essex County became Medicaid approved , invested in electronic health record software and mobile technology , examined current services to ensure they meet new state requirements , advocated for reasonable state-assigned rates , established new operating procedures , and extended professional support services to guide families through the steps they would need to take .
Throughout the year , The Arc fielded more than 500 information and resource phone calls , provided nearly 100 day program tours , and coordinated self-directed and transition services for more than 80 individuals and families .
In June 2016 , The Arc of Essex County ’ s first adults moved into the state ’ s fee-for service system . As The Arc intended , their transitions were seamless and they continued to receive the highest level of support . Behind the scenes , The Arc ’ s new technology and processes also experienced seamless communication with the state ’ s Medicaid billing provider .
As additional individuals and families begin their transition into the fee-for-service model , The Arc of Essex County is ready . Professional support services continue to be available and the new systems and infrastructure have withstood the test of time . With a solid foundation in place , the agency is focused on continuing to provide individuals with intellectual and developmental disabilities innovative activities and expanded opportunities .
While many agencies are suspending services in the face of monumental change and funding uncertainties , The Arc of Essex County is investing in programs and services . This commitment will continue to position The Arc as the premier service provider for individuals and their families across Northern New Jersey .
“ The Arc of Essex County is moving forward with a person-centered approach as the State of New Jersey continues to roll out its fee-forservice initiatives . The state-mandated changes require The Arc of Essex County to change how we operate ; however , our mission and focus remain the same . We will continue to offer creative resources and opportunities to ensure the most fulfilling lives for the individuals and families we serve .”
- Linda Lucas , Chief Executive Officer , The Arc of Essex County
Two day program attendees steal a dance during The Arc of Essex County ’ s third annual Day Programs Prom at the Embassy Suites in Parsippany . Members of the community supported by donating Prom attire , flowers , and more .