Quality Assurance Reviews Examine:
Quality Assurance & Families Review:
• Do attendees / residents like their house / day program?
• Are attendees / residents happy with their staff interaction?
• Do attendees / residents enjoy the planned activities?
• Are attendees / residents part of the activity planning process?
• Do residents like their housemates?
• Are prescriptions current and stored appropriately?
Board Members Review:
• Overall condition of the program / home?
• What is the culture between staff and residents?
• Recommendations to improve the program / home?
Internal Reviews:
• Human Resources
• Information Technology
• Transportation
• Maintenance / Facilities