Quality Assurance Reviews Examine :
Quality Assurance & Families Review :
• Do attendees / residents like their house / day program ?
• Are attendees / residents happy with their staff interaction ?
• Do attendees / residents enjoy the planned activities ?
• Are attendees / residents part of the activity planning process ?
• Do residents like their housemates ?
• Are prescriptions current and stored appropriately ?
Board Members Review :
• Overall condition of the program / home ?
• What is the culture between staff and residents ?
• Recommendations to improve the program / home ?
Internal Reviews :
• Human Resources
• Information Technology
• Transportation
• Maintenance / Facilities