“Just recently, I needed a pair of
eyeglasses. They’ve been held
together by band aids or a
paper clip. The only place
I could find that could
help me was Care
Alliance. I gave
them my
prescription
and today
I’m picking
up a voucher.
I feel like
I hit the lottery!”
Dear Friends,
When we harness the dedication of our staff and
the power of a caring community, it is truly amazing
what we can accomplish as an organization.
This was evident throughout this past year at
Care Alliance. With 28 years of experience and
leadership, Care Alliance is built on the premise
of treating the whole person and delivering a
full breadth of services. Over the past year, we
provided comprehensive, high-quality health care
to over 10,000 individuals.
Significant strides in 2013 included the completion
of a transformational strategic planning initiative
and the Riverview Tower renovation. The
remodel helps breathe new life into the Ohio City
neighborhood and increase health care access on
the near West side. With the project complete,
the construction team relocated to the Central
neighborhood to break ground on our new clinic at
30 th and Central. While tackling these breakthrough
projects, we expanded our efforts to perfect our
team-based approach to care and cultivate our
integration partnerships.
At this time, we pause to thank our supporters,
celebrate the remarkable achievements allowing
us to make a difference, and recommit again to our
mission as we continue to move forward in what
is sure to be a landmark year in our history. This
dedication is not ours alone; you, as our friends
and allies, are at the very core of this mission. It is
through your support and contributions that our
most vulnerable community members have access
to much needed health care services. We thank
you for your dedication to Care Alliance and the
Cleveland community.
PROV I D I N G C A R E TH RO U G H I N N OVATI V E PA RTN E R S H I P S
In 2013, Care Alliance partnered with
Case Western Reserve University’s
Weatherhead Institute for Family
Medicine and Community Health
to open the Arbor Park Clinic.
Together we strive to improve the
lives of Arbor Park Village residents,
specifically women and their families,
by providing health services, health
education and linkage to primary
care. Care Alliance offers quality
health care services at the clinic, and
Case medical students cover a variety
of education topics through health
teachings to Arbor Park residents.
This program is helping to inform and
engage residents and provide access
to a medical home.
OUTCOMES | 2013
•
34,067 patient encounters
Sincerely,
•
•
•
Jon H. Outcalt Jr.
Board Chair
•
663 patients received
dentures, partials or other
restorative dental care
•
2,473 patients received
behavioral health services
•
•
10,643 patients served
Nearly half of our medical
patients have a chronic illness
59% are experiencing
homelessness
68% have no health insurance
94% live in extreme poverty
F I N A N C I A L S TE WA R DS H I P | 2013
“Health centers produce up to $24 billion in annual health system savings.
Thi s includes $6.7 billion in savings to the Medicaid program.”
-National Association of Community Health Centers “America’s Health Centers” August 2013 Fact Sheet. More info: www.nachc.com
OPERATING REVENUE
OPERATING EXPENSES
Care Alliance was a formal partner in the
MetroHealth Care Plus program
which provided health insurance for
low-income, uninsured Cuyahoga
County residents between the ages of
19 and 64. Since the program began in
February 2013, more than 2,400 Care
Alliance patients enrolled, supporting
their ability to access specialty care
and our organization’s own financial
sustainability. With the expansion of
Medicaid in the state of Ohio, we are
now working to transition patients to
Medicaid for continuous coverage using
our experience and lessons learned.
We are so grateful to have been a
partner in this impactful program.
C APITAL PROJECT UPDATE
Reopening Celebration
OUR PATIENTS | 2013
Francis Afram-Gyening, FACHE
Chief Executive Officer
Care Alliance and FrontLine Service have
worked symbiotically for many years to
integrate our services and provide physical
and behavioral health care to Cleveland’s
most
disenfranchised,
vulnerable
residents.
In 2013, in partnership
with Enterprise Community Partners,
we received a grant from the Ohio
Housing Finance Agency to launch an
Integrated Mobile Health Clinic
to travel to Housing First permanent
supportive housing buildings, home to
over 600 chronically homeless individuals.
The mobile clinic will offer primary care
and behavioral health services and highly
coordinated care management as both a
preventive and treatment measure. We
are thrilled to launch this exciting initiative!
Joe Cimperman, and Jeffery Patterson of
Cuyahoga Metropolitan Housing Authority
joined Board members, staff, supporters,
community members, and allied organizations
to celebrate our clinic reopening. In his
remarks, Mayor Jackson stated, “I’ve seen
people who have fallen on hard times and
people who have nothing. As a result, I’ve
always watched those organizations that have
helped them, that did it in a way filled with love
and compassion and concern for their quality of
life and wellbeing -- and that is Care Alliance.”
In 2012, Care Alliance received a $500,000
grant from the Health Resources and Services
Administration of the U.S. Department of
Health and Human Services to make muchneeded renovations to our Riverview Tower
Clinic in Ohio City. Care Alliance unveiled and
reopened the new clinic in September 2013.
The Riverview Tower Clinic expanded from
a part time, four room medical clinic to a full
time medical and dental clinic with four dental
chairs and five medical exam rooms, with the
capacity to provide care for an average of 3,800
patients annually. The reopening of Riverview
increases access to medical and dental care for
the 490 residents of Riverview Tower, those in
nearby public housing, and other low-income
neighborhood residents, in addition to serving as
a hub for homeless care on the near West side.
At our community open house, special
guests Mayor Frank Jackson, City Councilman
E N G AG E
When people come
together to support
a cause they believe
in, amazing things can
happen. It’s easy to
get involved and make
an impact with Care
Alliance:
D O N ATE .
Whether you write
a check or donate a
pair of socks, your
contribution helps
Cleveland residents in
need.
VO LU NTE E R .
Give back to your
community and build
your skills!
C O LL A B O R ATE .
Partnerships make
the goal of accessible,
affordable health care
for all easier to achieve.
We are grateful for our
current partners.
Site of the Central Neighborhood Clinic
This reopening marks the completion of
the first of two large construction projects.
Currently, we are focusing on the Central
Neighborhood Clinic, which will be
completed and open to the community by
May 2015. Combined, these new clinics
will deliver an additional, annual $8.1
million in services to communities in need.
WO R K .
Professionals with a
commitment to the
Care Alliance mission
are always needed.
LE A R N M O R E :
www.carealliance.org