CONNECTING COMMUNITIES
Networking the network
During 2012 the Library extended its network services to partner libraries
supporting the campuses at Batemans Bay, Bega, Southern Sydney (Loftus)
and Moss Vale.
Steps taken included:
2012 saw the upgrade of the Batemans Bay site with the local library staff
being trained in using the Millennium system. Provisioning of ADSL services
for Bega and Southern Sydney campuses also commenced.
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Alumni membership services were reviewed with the aim of promoting
and supporting alumni engagement with UOW through access to Library
services and information resources post graduation.
While UOW has a network presence at these sites it did not extend to the
libraries, requiring the use of local (TAFE and public library) systems. While
initially serviceable, overtime inefficient and costly workarounds were
required to provide core services to students and staff.
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Alumni Membership Initiative
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Meetings with the Alumni Office to determine appropriate
communication channels for promoting membership to gain access to
Library services.
R
eview of Library membership conditions and removal of fees.
Review of communication and promotion content and channels.
The success of the initiative was measured in the uptake of membership
with 144 membership requests received within 24 hours of the Alumni email
blast sent in November, as well as over 100 ‘likes’ on the Alumni Facebook
page. Over 700 new memberships were recorded for the year as compared
to 183 in 2011.
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1. Pam Epe and Helen Mandl (Librarian of St Jude Arusha, Tanzania)
2. Staff participating in Wrap with Love Initiative
3. Library staff at Lifeline Book Fair
4. Student using Media facilities
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