The DX Journey in the Enterprise and its Leadership Figure 3-1 describes the structure of the DX program and the activities involved in it :
DX PROGRAM LEADERSHIP
Figure 3-1 : The Digital Transformation Program . Source : IGnPower .
The individual assigned to lead the DX program in the enterprise , the “ DX Leader ,” will play a crucial role in the success of the DX strategy within the organization .
Ideally , this individual should be an experienced CxO caliber person who is mandated and empowered by the Executive Sponsor to execute and deliver on the DX strategy . The “ DX Leader ” must a versatile individual with a diverse range of knowhow and servant leadership skills , including the following :
• Understanding of the challenges facing the organization , from business , technical , risk , and operational points of view ,
• Understanding of how and how far the organization should transform the way it delivers value to the market ,
• How the innovative use of technologies can enable such transformation ,
• Be involved and possibly lead the pre-DX self-reflection efforts described in sections 3.1 , 3.2 , and 3.3 ,
• Understand the diversity of culture of various functional stakeholders ,
• Communicate the value of DX Program internally within the organization to the stakeholders and the executive sponsor in language that they understand and relate to , this includes the executive , operational , financial , risk and legal stakeholders , and
30 November 2021