The DX Journey in the Enterprise and its Leadership
Risks
Organizational
Financial
Trustworthiness 17
Security 18
Description The cross-functional nature of DX , especially the IT-OT divide can lead to friction and lack of alignment between the perspectives and goals of stakeholders . This can result in a lack of commitment and “ herding cats ” challenges . The organizational risks may be also related to a shortage in staff expertise needed for the digitally transformed systems .
For digitally transformed environments that comprise IIoT systems , there may be a lack of clarity about the ROI or insufficient visibility about the value that DX can now deliver to the organization . This can lead to under-funding or over-funding situations , both unwelcome .
Insufficient trustworthiness of IIoT systems during or after the transformation may negatively affect the DX Journey or derail it . The transformation may for example affect the compliance of a system , leading to certifiability issues .
Although it is part of trustworthiness , security merits to be discussed separately . OT systems that were originally designed to be isolated are now exposed to attacks of ever-increasing sophistication . This can lead to serious industrial accidents , which can have serious direct impact on the IIoT system itself , the DX journey and possibly the organization as a whole .
Such risks can lead to lost investments and squandered opportunities in the market . If left unmitigated , these risks can also deny the organization the fruits of transformation .
In addition to these tangible risks , there are also risks to the intangible side of the organization , such as brand and the organization ’ s reputation . If these risks are not assessed and understood , the organization could suffer long damage to its business and bottom-line . 19
An IIoT system that performs a key role in the organization ’ s ability to deliver value to its customers may be considered as an “ Enterprise System ” that garners the same considerations as other “ Enterprise Systems ” ( example ERP systems ). The IIoT system may perform that “ enterprise ” role on its own or as part of an integrated suite of enterprise systems .
Large enterprises have well-defined yet slow-to-evolve enterprise standards and best practices for enterprise systems covering a wide range of aspects , such as :
• Technical : architecture , technology , cloud usage
• Operational : uptime , disaster recovery
• Data protection , including security ( system , data , software )
• Data : data architecture , lifecycle
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IIC Journal of Innovation 27