Dear Reader :
Digital transformation is hardly a new topic . From the early beginnings of the IT revolution , over six decades ago , organizations have leveraged digital technologies to digitize their information , digitalize their business processes to enhance their operational efficiencies , optimize the way they deliver value to the market , and ultimately improve their overall ROI .
DX , primarily a business objective , is the natural progression of these efforts . It is the innovative and principled application of digital technology and the strategic realignment of the organization , with the objective of creating transformative and highly competitive business , commercial and operational models for the organization . The term DX can be used in the context of several market spaces and domains : consumer , business and industry ( Figure 1 ).
• In the consumer space : for example , disruptive technologies have transformed how media content and transportation services are delivered to consumers ( Netflix and Uber ),
• In business : for example , mobile payment applications have transformed the way individuals and corporations consume banking services ,
• And finally , in industry : for example , disruptive technologies are transforming how companies operate and deliver products and services .
Figure 1 : Digital Transformation in Industry . Source : IIC .
Increasingly , digital transformation is taking place in enterprise environments that comprise a growing population of IIoT solutions , which span the digital-physical divide .
A distinguishing characteristic of this “ new wave ” of DX is that the context of the transformation is defined to a great extent by the emergence of disruptive technologies that impact Operational Technology ( OT ) and the way it is converging with Information Technology ( IT ), with all the
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