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While Uber is committed to engaging, partnering, and responding
to law enforcement, we also take our customers’ privacy seriously
and understand that law enforcement wants to ensure that the data
they obtain is done so in accordance with all applicable laws, thus
ensuring the data Uber provides can be utilized in trial proceedings
with its acquisition never being called into question. For more information
about Uber’s Privacy Policy, please visit privacy.uber.com/
policy.
The Law Enforcement Response Team manages legal process and
emergency requests utilizing our online portal for law enforcement
use only which can be found at lert.uber.com. The Response Team
will validate law enforcement credentials based on the information
provided by the officer or agent submitting a request. The portal
contains Uber’s legal guidelines for data requests and frequently asked
questions. The response team has been a crucial partner in assisting
law enforcement in the U.S. and around the world with providing information
during critical incidents such as the Easter terrorist attacks
in Sri Lanka and the Route 91 shooting in Las Vegas.
Recently, Uber Law Enforcement Operations added a much-needed
feature to the portal in light of the COVID-19 pandemic. The portal
is now equipped to receive and respond to requests for information
from public health departments conducting contact tracing investigations.
The portal includes resources and instructions on the process
for public health departments to submit their requests through the
portal. The response team has been responding to public health
requests for several months now, even before the initial spread of
COVID-19.
At Uber, we appreciate the work that law enforcement and other
public safety officials engage in every day. It is a priority for Uber to
build a strong relationship with law enforcement. We want to be part
of the safety solution and strive to be the rideshare company that law
enforcement prefers to work with and utilize as users. Thank you for
your service and sacrifice, and stay safe!
Billy Kewell is Uber’s liaison for the U.S. West
Coast. Prior to Uber, Billy was with the U.S.
Secret Service for 9 years in the Chicago Field
Office and spent two years on the FBI’s Joint
Terrorism Task Force working on counterterrorism,
national security-related issues. He
has a B.A. in Politics from the University of
Dallas, a J.D. from Ave Maria School of
Law, and is a licensed attorney in the State of
Illinois.
Contact: [email protected]
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