Jeroen Meij and Jeroen Pastoor
regional water authorities. Applications may include other large organisations in cases where a motivational approach is preferred.
6. Conclusion and roadmap
First reactions from local actors and project owners towards the new framework are very promising. All actors welcome the abundant feedback and the time savings that can be made through the use of the services offered by the framework. The calculated potential benefits already prove to be a great help in gaining local political support for the change process. At all stages, care must be taken to guard the balance between public and private progress data to ensure trust and commitment from the local actors.
Because of all the detailed data that is available within the framework, it will be relatively simple to integrate an automated peer to peer matching process which links local actors to each other for support and knowledge exchange. A match could be made because they are confronted with the same problem or because they have the same software supplier, but also because one seems to have mastered a problem the other yet has to tackle. Also, further action will be undertaken to integrate the delivery of information into the progress tracking process. In this way there will be more control over the scaled design and the balance between skills and challenges. Both matching and integrated information delivery are in prototyping stages at the moment.
References
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