Table 1: Value types
Value type Financial
Political
Social Strategic
Ideological
Quality of life Stewardship
Table 2: Value generating mechanisms
Value generating mechanisms Efficiency
Effectiveness Intrinsic enhancements Transparency
Participation Collaboration
Walter Castelnovo
Description impacts on current or future income, asset values, liabilities, entitlements, or other aspects of wealth or risks to any of the above impacts on a person’ s or group’ s influence on government actions or policy, on their role in political affairs, influence in political parties or prospects for public office impacts on family or community relationships, social mobility, status, and identity impacts on person’ s or group’ s economic or political advantage or opportunities, goals, and resources for innovation or planning impacts on beliefs, moral or ethical commitments, alignment of government actions or policies or social outcomes with beliefs, or moral or ethical positions impacts on individual and household health, security, satisfaction, and general well‐being impacts on the public’ s view of government officials as faithful stewards or guardians of the value of the government in terms of public trust, integrity, and legitimacy
Description
obtaining increased outputs or goal attainment with the same resources, or obtaining the same outputs or goals with lower resource consumption increasing the quality of the desired outcome changing the environment or circumstances of a stakeholder in ways that are valued for their own sake access to information about the actions of government officials or operation of government programs that enhances accountability or influence on government. frequency and intensity of direct involvement in decision making about or operation of government programs or in selection of or actions of officials. frequency or duration of activities in which more than one set of stakeholders share responsibility or authority for decisions about operation, policies, or actions of government
Figure 1: The magnifying effect of e‐Government on value creation
3. Public value and e‐Government stakeholders
Citizen orientation has been a leading principle of e‐Government since the early 2000s. Under the NPM approach that dominated the last decade, citizen orientation has mainly been thought of as a particular form
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