EVIL HR LADY
Acknowledge that change is hard , and there will be a learning curve . Offer fun rewards for mastering new skills . Just letting people know that this is not easy helps with the process .
out . You undoubtedly chose to implement new software because it will benefit your company . Even though people may struggle with the transition , it was determined it would be worth it . It will take time to get people functioning at a high level , but it will happen .
Remember that you implemented the new system because it will be better than the old one . Don ’ t try to force your new system to work how the old one did — take advantage of all the features you paid for .
When you struggle with the new system , let people know . Don ’ t dismiss people ’ s concerns as whining . Work with them to find solutions . System implementation is hard , but with support and patience , you ’ ll get what you paid for . And your employees will eventually love it when they realize and accept that it will be more efficient in the long run .
Suzanne Lucas spent 10 years in corporate human resources , where she hired , fired , managed the numbers and doublechecked with the lawyers . On Twitter @ RealEvilHRLady . Send questions to evilhrlady @ gmail . com .
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16 comstocksmag . com | December 2020