0421_April Digital Edition | Page 12

CELEBRATING

20 CONSULTING SERVICES

YEARS
CHRIS PUMPHREY ACT ! CERTIFIED CONSULTANT

ACT ! COACHING , LLC Celebrating 20 years of supporting Act ! software users in the Sacramento region

PHOTO : JONATHAN QUALBEN

Chris Pumphrey , an Act ! Certified Consultant with more than 30 years of experience , partners with clients in Sacramento and beyond to elevate and optimize their Act ! -based business platforms . The Act ! customer relationship management ( CRM ) application is used by more than 3 million people in the U . S . and is a powerful , comprehensive tool that drives sales and marketing campaigns and tracks and manages relationships for businesses of all sizes .

“ From teaching a client how to use different Act ! features and troubleshooting technical issues to mentoring clients on optimizing marketing automation and cleaning up unruly databases , I help clients with a variety of tasks ,” says Pumphrey , owner of Act ! Coaching LLC . “ All of my clients have individual needs and I take great pride in providing personalized training , coaching and remote support .”
Pumphrey first started using Act ! in 1988 . He began consulting in 2001 and is celebrating a significant milestone this year — 20 years in business . He boasts clients from a wide variety of industries including sales , finance , technology , commercial real estate , manufacturing , marketing , publishing , member organizations and nonprofits .
“ Like ( with ) most software , many users just scratch the surface , never fully benefiting from the power sitting dormant at their fingertips ,” Pumphrey says . “ When a CRM is customized for maximum benefit , that ’ s when a business will see impressive results .”
“ Chris has proven to be a valuable resource and is always readily available ,” says Kevin Randles , a commercial real estate executive and longtime client . “ He is a great listener and always provides solutions unique to my situation . I don ’ t have to become a software expert because Chris provides me with the confidence that my systems can perform at their best .”
Act ! is one of the leading CRMs and is known for being visual , intuitive and highly customizable . It also integrates with many applications to amplify a company ’ s email marketing , social media , quoting and accounting services . “ A client once told me that patience is my superpower ,” Pumphrey says , “ but truly , I just enjoy helping people get the most value from Act !”
“ I work with people to help them get the most out of their software .”
— Chris Pumphrey Act ! Certified Consultant
Chris Pumphrey , ACC Act ! Software , Training , Coaching and Support ( 406 ) 493-1252 chris @ actcoaching . com
12 comstocksmag . com | April 2021 SPONSORED PROFILE actcoaching . com