BFG Supply Co .
Today , BFG Supply Co . is the best it has ever been and continues to grow with a strong vision for the future . As an industry innovator , BFG is on the forefront of new and useful technology to increase our efficiency and more effectively serve our customers . BFG now employs a staff of more than 250 people , has seven locations , and serves thousands of customers across 30 states , making it one of the three largest greenhouse , nursery , indoor growing , and lawn and garden distributors in the country .
WHAT IS BFG SUPPLY ’ S CURRENT PRODUCT LINE ?
BFG is a full-line stocking distributor for the greenhouse , nursery , indoor growing , and lawn and garden industries .
Seeing people accomplish their goals and knowing we ’ ve helped them get there is one of the proudest moments you can have .”
WHAT ARE YOUR COMPANY ’ S STRENGTHS ?
Customer service and breadth of products .
WHAT ARE SOME OF YOUR PROUDEST MOMENTS ?
In staying true to our mission and vision statements , our company ’ s proudest moments are felt watching not only our customers but also our employees succeed . Seeing people accomplish their goals and knowing we ’ ve helped them get there is one of the proudest moments you can have .
WHAT SIGNIFICANT THINGS HAVE YOU LEARNED ABOUT THE INDUSTRY ?
The most important thing we ’ ve learned is to make doing business with BFG as easy as possible for our customers . Our customers are focused on managing and growing their business , and the last thing they need to worry about is hassling with their supplier . We continuously try to streamline the process and make it easy to do business with BFG . We have so many ways to order , whether it ’ s a call , fax , email , through our sales team , BFG ’ s website , or BFG ’ s mobile app , we can provide great service no matter how they choose to do business .
WHAT WORDS OF WISDOM CAN YOU SHARE ABOUT THE BUSINESS OR THE INDUSTRY ?
I know I sound like a broken record , but it ’ s all about service . As consumers , we make decisions every day about where and from whom we purchase . Our customers are just like us . So , we always ask ourselves , “ How would you like to be treated ?”
SHARE YOUR FAVORITE STORY FROM A DAY ON THE JOB .
I don ’ t have one favorite story ; I have many . What I love about my job is our customers . They are just like us . They are working hard to support their families and make a living . We are working together for success .
WHAT MAKES YOUR EMPLOYEES SO AWESOME ?
We all are passionate about customer service . We live and breathe our vision and mission statements . Like any consumer , our customers can buy from anyone . They choose BFG because they know we care . They know we are committed to helping them grow , literally and figuratively .
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